Saturday, August 23, 2014

Require call centre agents and a team leader in Lucknow

I require people with following skills:

Fluency in English is the first priority.
Good negotiation skills.
Experience in telesales/sales is preferable
Good in building rapo with the customers on phone and mails.
A good team player.
Experience in any call centre/BPO/ITO/telesales will be preferable.
Education is not a mandate till the execute posses all the above required skills.

Candidates will be provided training but should have some basic knowledge about :
~ PC hardware and software troubleshooting
~ Knowledge of routers, printers, browsers, internet connectivity resolving issues.
~ Should be interested towards learning about new devices.

Job location is at Alambagh, Lucknow.
Nature of work:
Salary for experience up to 6 months will be 10 to 12 thousand p.m.
Salary from 1 year to 2 years will be 13 to 15 thousand p.m.
Salary is no bar for the right candidate.
Work is purely into technical and also healthcare sector.
Work is purely in night shifts.
Both inbound and outbound process.

For a Team Leader:
For a team leader initial pay will be from 20 thousand pm as per experience. Can reach up to 50 thousand.
1. Experience for the team leader should be more than 2 years with all the basic technical background.
2. He should possess sound knowlegde offorget all hardware devices mentioned with networking knowledge.
3. He should be good at call closure.
4. He should be confident and a good tutor to all agents.

5 to 10 agents required and 1 team leader.

1 comment:

  1. Great Article on requirements for call center jobs… I love to read your articles because your writing style is too good, its is very very helpful for all of us and I never get bored while reading your article because, they are becomes a more and more interesting from the starting lines until the end.

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